Terms of service

OVERVIEW Welcome to Super Value Tech! The terms "we", "us" and "our" refer to Super Value Tech. Super Value Tech operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Super Value Tech is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least 18 years of age, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Our products are professionally refurbished and tested before dispatch. Where products are described as "like new", this reflects our assessment following inspection and testing. Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or other applicable UK law.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Super Value Tech reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Super Value Tech confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Super Value Tech may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. All prices are displayed in pounds sterling (GBP) and are inclusive of any applicable taxes unless otherwise stated.

You agree to provide current, complete and accurate purchase and payment information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

SECTION 5 - SHIPPING AND DELIVERY We aim to dispatch orders promptly, but all delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, risk of loss passes to you. In the event of a lost or damaged delivery, please contact us at support@supervaluetech.co.uk and we will do our best to resolve the issue promptly.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Super Value Tech, its affiliates or licensors and are protected by copyright and other applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Super Value Tech's names, logos, product and service names, designs, and slogans are trademarks of Super Value Tech or its affiliates or licensors. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties or representations of any kind. Any use by you of optional third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for the content or accuracy of any third-party websites. If you decide to access these third-party sites, you do so at your own risk. Complaints or questions regarding third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY Super Value Tech is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Super Value Tech. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Super Value Tech, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Super Value Tech.

SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties in order to provide services to you.

SECTION 11 - FEEDBACK If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute such feedback in any medium for any purpose, including to operate and improve our Services.

You are solely responsible for any feedback you submit and its accuracy. We take no responsibility and assume no liability for any feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any errors or inaccuracies and to cancel orders where information is found to be materially inaccurate, with notice provided to you.

SECTION 13 - PROHIBITED USES You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any applicable laws or regulations; (c) to infringe upon the intellectual property rights of others; (d) to harass, abuse, or harm any person; (e) to transmit false or misleading information; (f) to send unsolicited advertising or spam; or (g) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

You also agree not to: (a) upload or transmit viruses or malicious code; (b) reproduce, duplicate, copy, or resell any portion of the Services; (c) collect or track the personal information of others; or (d) interfere with or circumvent the security features of the Services. We reserve the right to suspend or terminate your account at any time if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS 14.1 This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, without direct supervision.

14.2 No Agent may access, use, or interact with Services unless it identifies itself and operates in strict accordance with the requirements in section 14.4 below.

14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

14.4 Agents must: (i) identify that the request is from an Agent in all HTTP/HTTPS requests; (ii) not conceal or obfuscate that any interactions are from an Agent; (iii) respond truthfully to any question seeking to determine if interactions are coming from a human or a computer; (iv) not circumvent any measure intended to block or limit how Agents interact with the Services.

SECTION 15 - TERMINATION We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 16 - DISCLAIMER OF WARRANTIES The information presented on or through the Services is made available solely for general information purposes. Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or other applicable UK legislation, including your right to a 30-day right to reject faulty goods and your rights in respect of goods that are not as described or not fit for purpose.

To the extent permitted by applicable UK law, we do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.

SECTION 17 - LIMITATION OF LIABILITY To the fullest extent permitted by applicable UK law, Super Value Tech shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products purchased through the Services. Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

SECTION 18 - INDEMNIFICATION You agree to indemnify and hold harmless Super Value Tech, Shopify, and our affiliates, officers, directors, employees, agents, and service providers from any losses, damages, liabilities or claims arising out of (1) your breach of these Terms of Service, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

SECTION 19 - SEVERABILITY If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements between you and us.

SECTION 21 - ASSIGNMENT You may not transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. You and Super Value Tech agree to submit to the exclusive jurisdiction of the courts of England and Wales.

SECTION 23 - HEADINGS The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE We reserve the right to update or replace any part of these Terms of Service at any time by posting updates to our website. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@supervaluetech.co.uk

Super Value Tech Limited support@supervaluetech.co.uk PO Box 872, Northwich, CW9 9XL, GB

Company Registration Number: 16756920 Registered in England and Wales

VAT registration not applicable at this time.